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Information, Advice and Guidance CV Template + Tips and Download


Information, Advice and Guidance CV Template + Tips and Download

Tip: Use the IAG CV Template below as an example to help you write your own personal and fully custom CV.

Ben McLean

72 Manor Close
CA11 6UD
Mob: 0000 336 2358       Email: mclean.b@cvplaza.com

Personal profile statement

I am a skilled, hardworking and confident IAG Officer with extensive experience in dealing with internal and external stakeholders at all levels. My high passion for customer service and community work has enabled me to have a unique background in project management, student recruitment and client relationships.


  • Completed many projects on time and within budget
  • “Executive Person of the Year” Award by Students



2011 – 2013 BA Social Welfare Law, Policy & Advice Practice UCC Grade achieved: [2:2]

Relevant Modules:

  • Legal Theory and Practice
  • Welfare benefits and Money
  • The Context of Advice Services
  • Communication Skills
  • Management of Supporting Services


2009 – 2011
Results: English: A Mathematics: B Business: B
A Levels Cadbury College


Work experience

Dec 2013 – Present IAG Officer           Bird College

Main duties performed:

  • Provide information, advice and guidance to current and past students
  • Act as the first point of contact for any student services issue
  • Helping students with their studies
  • Providing job application support (e.g. Writing CV, Cover Letter etc.)
  • Advising students on any finance, financing or outreach matters and eligibility
  • Help organize events (graduation, opening day, etc.)
  • Assisting with UCAS applications (such as personal statements)
  • Recruiting students (from initial interview and assessment to registration)
  • Promoting the College’s health and safety, equity and diversity policies
  • Determination of Individual Action Plans
  • Organizing and running group and drop sessions
  • Send course information to potential students (and external organizations)
  • Finding work placements and internships for students
  • Participating in the design and production of various promotional materials
  • Undertake general administrative affairs at the Student Services office


July 2013 – Dec 2013 IAG Advisor         West London Academy

Main duties performed:

  • Provide students with information and support throughout their studies
  • Helping students find local companies, community centers and shops
  • Entering information into the company’s information management system
  • Interviews with prospective students
  • Checking qualifications
  • Providing unbiased Career Advice (eg career progression and opportunities, best job search practices, CV and Cover Letter writing, etc.)
  • Advertising job opportunities for students
  • Establishing and maintaining effective relationships with employers
  • To assist the organization of the Academy’s Open Days
  • Provide administrative support to the rest of the team



  • Level 2 NVQ in Advice and Guidance – City & Guilds
  • Level 2 Award in Information, Advice or Guidance – QCF
  • European Computer Driving Licence (ECDL) – BCS



  • Outstanding communication and interpersonal skills
  • The ability to propose student problems and solutions
  • Exceptional time management and organizational skills
  • IT (Microsoft Office and typing speed of 65 words per minute)
  • Professional approach to dealing with complaints from students

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Hobbies and interests

I love to spend quality time with my family and friends in my spare time; discovering new aspects of life and participating in social events. I am also a volunteer at my local library where I help visitors find the items and services they are looking for.



Mr Muhammad Khan
IAG Manager, Bird College
Address: 38 Wrestle Rd, Pleat, FK7 8LH
Tel: 0000 268 2239
Email: khan.muhammad2@hotmail.co.uk
Mr Kai John
Head of Student Services, WL Academy
Address: 2 Broomfield Rd, CV7 2ZZ
Tel: 0000 352 4678
Email: kai.john@hotmail.co.uk


Please note: the above CV Example is presented in the UK format and layout.





Click here to download the above CV Sample (blank).

COLLECTION: You may also want to browse through our collection of Free CV Templates and download any of the editable CVs (in Microsoft Word format and convertible to PDF) to create your own CV.


The most important task of an IAG Officer is to provide impartial advice to students or clients who need to make informed decisions about their future. Therefore, you should make sure that your CV covers all the aspects or skills needed to do this; communication skills (face-to-face, by phone and e-mail), professionalism and respect for privacy, courtesy, sensitivity, and being able to motivate and encourage people to take appropriate action

Good Luck!

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